Two exciting opportunities have arisen to join Cornwall Council’s Anti-Social Behaviour (ASB) Team
- As the dedicated ASB Caseworker for Penzance (jointly funded by Penzance Council and Cornwall Council)
- As the ASB Caseworker for the Camborne, Pool, Redruth, Hayle & St Ives area (maternity cover)
Both roles will deliver a high quality ASB service through the use of prevention and enforcement tools. The purpose of these posts is to tackle a range of anti-social behaviour in adults and young people, covering all housing tenures, in neighbourhoods and in community-based hotspots, through being solution focused and working in partnership with all relevant agencies.
(Specific to Penzance Dedicated Caseworker role only)
- To provide a highly visible presence, foot patrolling in Penzance Town Centre and surrounding areas. The role liaises closely with the police, and provides advice, support and assurance to businesses, shoppers, and residents. The role works closely with organisations who provide support for members of the community with complex and vulnerable needs, including rough sleepers and street drinkers, building relationships with the individuals themselves, providing a balance of support and, where necessary, enforcement.
(for both roles)
- To support those in the community giving practicable advice and support to strengthen resolution with community based ASB
- To be the lead officer in case building and pulling partner agencies together, attempting to resolve incidents of isolated or wider community based ASB
- To manage a caseload relating to anti-social behaviour within a multi-disciplinary partnership Community Safety Team
- To gather evidence and prepare paperwork for court, attending court to present cases as necessary
- To work within and across communities, in collaboration and partnership with a diverse range of statutory and non-statutory agencies, services and teams to tackle anti-social behaviour.
- To work closely with Police, the local businesses and communities and key partner agencies, drawing upon expertise and support to tackle anti-social behaviour including involvement in frontline operations and other intervention types that directly address community concerns in relation to anti-social behaviour
Requirements (for both roles)
Being non-confrontational roles, the role holders need to be calm, measured, confident, and able to diffuse potentially challenging situations. Flexibility, resilience and organisational skills are essential for the roles along with a good general level of education. You will also need to:
- demonstrate good knowledge of ASB legislation and experience of partnership working amongst statutory and non statutory agencies;
- have the ability to work unsupervised and prioritise own workload through self-organisation
- have good experience of conflict management through use of communication and situational management
- demonstrate excellent experience of working as part of a team preferably in the relevant functional area
- have the ability to make impartial decisions based on evidence.
Due to the foot patrolling aspect, the role holders will need to be physically fit and healthy and prepared to patrol in all weather conditions.
A role profile can be found here.
The two roles available are as follows:
1) Dedicated ASB Caseworker for Penzance. Fixed-term rolling 12 month contract, dependent on funding which is agreed annually. 37 hours per week. Based at St. Johns Hall, Penzance.
2) ASB Caseworker for Camborne, Pool, Redruth, Hayle and St Ives. Fixed-term 12 month contract to cover maternity leave. 37 hours per week. Based at Camborne Police Station.
**Please specify which role you are applying for**
Both roles will present opportunities to complete work from home.
With both roles, any appointment is subject to the passing of advanced police vetting procedures and an enhanced DBS check.
A driving licence, or the means to travel independently to fulfil the needs of both roles, is necessary.
Please be advised that for these roles we are accepting uploaded supporting statements and/or CVs to support your online application.
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Whilst the location/work-base for this role has been specified our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.
- Interview Dates: 19/12/22 or 21/12/22
- External Closing Date: 9 Dec 2022
- Advertised Salary Range: £27,667 – £34,730
- Job Type/Contract Type: Fixed Term
- Hours per week: 37