Safer Penzance encourages people to report anti-social behaviour and street drinking

26 October 2017 Posted by

Local residents and businesses in Penzance and the surrounding area are being asked to speak up and report anti-social behaviour so further action can be taken and people can feel safer.

Safer Cornwall, which includes the voluntary sector, public services and the local business community, is responding to local concerns about anti-social behaviour, rough sleeping, drug use and street drinking in Penzance town.

A multi-disciplinary partnership team has been formed locally consisting of officers from Devon and Cornwall Police, Cornwall Council, Cornwall Housing, Devon and Cornwall Housing, Coastline Housing, the NHS and various charities, including Addaction and St Petroc’s.  The partnership team, supported by the Mayor of Penzance, Cornwall Councillors, Penzance Town Council, Chamber of Commerce and the BID, as well as local MP Derek Thomas will consider a shared approach for individual clients and issues as they emerge.

The partnership aims to help residents and visitors feel safer by addressing concerns and providing further information on what to do. Last week, additional patrols took place in the area by Cornwall Council’s Anti-Social Behaviour Team, Police and Cornwall Councillors. During the patrols, officers were able to speak with members of the public and some businesses advising how to report anti-social behaviour.

Sometimes people just post about incidents on social media rather than report it to organisations who can actually help. If people see an incident of street drinking and anti-social behaviour, such as abusive language and offensive behaviour, they are encouraged to report issues using the contacts below, so we can understand what’s happening and decide how best to respond.

Advice for residents and businesses:

  • If you see someone sleeping rough you can contact Streetlink via or 0300 500 0914 (or 999 if they need urgent medical assistance). Individuals sleeping rough can contact the Cornwall Housing Options Team on 0300 1234 161 or drop into an Information Service (formerly called One Stop Shop).
  • If people experience anti-social behaviour, email or call 101 for non-emergencies and in an emergency call 999.
  • If you have information about a crime you can also contact Crimestoppers anonymously on 0800 555 111.
  • For concerns about rubbish such as glass and needles on the street, call Cornwall Council Refuse and Recycling on 0300 1234 141 or email

Natasha Mathews, ASB Manager at Cornwall Council and representative for Safer Cornwall, said: “The walkabout was a really positive way for us to talk to people, understand their concerns and tell them about the work of Safer Penzance. Rough sleeping, street drinking and anti-social behaviour, such as abusive language and offensive behaviour, happens in many UK towns. If people see an incident we really encourage them to report it so we can understand what’s happening and decide how best to respond.”

Councillor Dick Cliffe, Penzance Mayor, said: “The problems with street drinking, drug use and rough sleeping are not unique to Penzance but they have been especially prominent in 2017 and residents are right to be concerned.

The ‘Safer Penzance’ initiative is our response.  Priority is rightly being given to public safety but we are also addressing the issues of rough sleeping and drug misuse. Safer Penzance is about partnership working and it can only work well with support from residents and the business community.

Do not expect everything to work perfectly from day one.  This initiative is about developing effective responses to complex problems.  We are seeking responses that work in the medium to long term – not just temporary relief for the current problem.”

Over the coming months the partnership will continue to work together on initiatives such as continuing to patrol Penzance and provide Substance Misuse and Retail Training (SMART) for licensees. Staff from Addaction, St Petroc’s and Cornwall Housing are also continuing to make sure there is an on-the-ground response by engaging with individuals to support them into accommodation and/or drug and alcohol rehabilitation treatment as appropriate.

About the Author

Simon, Research & Information Officer, Amethyst, Community Safety Team

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Safer Cornwall are a working partnership involving: