Working locally to improve community safety

Our work is directed by a focus paper on crime and anti-social behavior in St Austell, local emerging issues and issues raised by the public on street walkabouts and from the results of our annual survey, which includes:

  • Public confidence/ perception
  • Youth Crime
  • Anti-social behaviour
  • Shoplifting
  • Street Drinking
  • Homelessness
  • Drug litter and injecting in public places

Safer St Austell, (fully affiliated to Safer Cornwall the statutory community safety partnership for Cornwall), reformed in February 2017 to provide a local multi-agency co-ordinated response.

The initiative is coordinated by Safer Cornwall with an agreed multi-agency Safer St Austell Delivery Plan. The Delivery Plan contains actions, targets, measures and outcomes assigned to Responsible Officers from partner agencies that are monitored collectively on a 6-8 week basis.

Planned outcomes from the Delivery Plan include improved feelings of safety and public reassurance; reducing risk of alcohol related harm to the community; and protecting vulnerable groups.

What have we achieved so far?

The group has met at least 8-weekly to plan and review activity, and much work has taken place between each meeting. St Austell has a sound network of organisations that work well together to provide good outcomes – some examples are below:

  • Community walkabouts in the town centre gaining views; identification of issues including anti-social behaviour and environmental improvements;
  • High visibility multi-agency patrols;
  • Environmental improvements;
  • Anti-social Behaviour interventions and warnings;
  • A communications plan;
  • Consideration of a Cumulative Impact Zone if appropriate;
  • Schemes to reduce the impact of alcohol on individuals and the community;
  • Partnership training;
  • Assertive outreach and in reach;
  • Reducing drug litter in the community;
  • Consideration of limiting future Houses of Multiple Occupation within the town.

Help for rough sleepers this winter

Details of who to contact to help individuals sleeping rough are included in our Safer St Austell leaflet.


The leaflet also details useful numbers for reporting anti-social behaviour, crime and litter on land Cornwall Council are responsible for.

It also explains that those street drinking are not necessarily rough sleepers and gives information about other organisations that are providing support locally to vulnerable people.

Over the coming months the partnership will continue to work together on initiatives such as; continuing to patrol St Austell, developing the work already being done to reduce the levels of high strength alcohol in the community and provide Substance Misuse and Retail Training (SMART) for licensees. They will also continue to provide outreach work to help rough sleepers and those who require drug or alcohol treatment.

Latest news for Safer St Austell

Safer St Austell have been visiting residents of St Blazey to discuss local issues following concerns that had been made. Local Councillors, Cornwall Council’s Anti-Social Behaviour Case Worker, Addaction and Devon and Cornwall Police’s local neighbourhood team were able to meet with residents to discuss the issues being experienced and provide information on support available. Residents reiterated their concerns which included noise nuisance. The partnership also spoke to young people in the community to understand what concerns they have and how these may be addressed. The partnership will be looking into all feedback that was provided and potential changes that could be made, which could positively impact on the issues faced by the community.

Tony Nethercott, St Blazey Town Councillor said: “Apart from hearing the resident’s concerns, the thing that struck me most was that those residents we spoke to were pleased to think that they were at last having their concerns being taken notice of and that there could hopefully be some action taken, even though they understood the constraints that we are under.”

Jordan Rowse, Cornwall Councillor for Par and St Blazey Gate said: “I was delighted to welcome the Safer St Austell Team to Biscovey in St Blazey recently to discuss concerns over anti-social behaviour at The Burrows park. It was most useful to get out on the doors and speak to the park’s immediate neighbours and talk through with them any concerns that they may have had. I certainly found the evening to be most helpful in understanding the situation surrounding The Burrows. A multi-agency approach, like Safer St Austell, is certainly the way forward in taking proactive action against anti-social behaviour.”

The partnership meet on a six weekly basis to discuss local crime and disorder issues and work together to address these, supporting the most vulnerable in the community whilst ensuring public concerns are met. Safer St Austell have been working heavily on addressing the concerns raised regarding ASB by ensuring all key agencies are involved and are providing the right level of enforcement and support.

Helen Toms, Anti-Social Behaviour Case Worker said: “Issues of Anti-Social Behaviour and related crime are a top priority for residents within St Blazey and surrounding parishes. We are working hard to tackle ongoing problems, prevent emerging issues and take action against repeat offenders. These walkabouts are a prime opportunity to discuss with residents their concerns, reassure the public and highlight the importance of reporting Anti-Social Behaviour.”

Safer St Austell – Litter Pick

Safer St Austell encourages people to help by reporting anti-social behavior and street drinking

Advice for residents and businesses

  • If you see someone sleeping rough you can contact Streetlink via or 0300 500 0914 (or 999 if they need urgent medical assistance). Individuals sleeping rough can contact the Cornwall Housing Options Team on 0300 1234 161 or drop into an Information Service (formerly called One Stop Shop).
  • If people experience anti-social behaviour, email or call 101 for non-emergencies and in an emergency call 999.
  • If you have information about a crime you can also contact Crimestoppers anonymously on 0800 555 111.

For concerns about rubbish such as glass and needles on the street, call Cornwall Council Refuse and Recycling on 0300 1234 141 or email


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Safer Cornwall are a working partnership involving: