You can use the Community Trigger if you have reported three separate incidents within the past six months to the Police, the Council or your housing provider. You can activate the Community Trigger on behalf of someone else if you have their written consent.
To do this you need to contact the police non emergency number 101 and state you would like to activate a trigger and give details of the case. The Community Trigger is designed to ensure that there is a review where cases have been reported and no action has been taken. It is not a complaints procedure.
Please note: you will be asked for evidence of previous reports such as a reference number when making a request for a community trigger.
If your case meets these criteria you will be notified within five working days. Your case will be reviewed and recommendations may be made as to how the case can progress. This will be reported to you within ten working days of the review panel.
If this is the first time you are reporting this issue or concern, you can report it by:
Other useful contacts –
Link to appropriate Council department
|Dog Mess||Dog Fouling||0300 1234 100|
|Parking||Civil Parking Enforcement||0300 1234 100|
|Rubbish / Fly Tipping||Fly Tipping on Council Land||0300 1234 100|
|Abandoned carsNoise nuisance||Report Abandoned CarsNoise nuisance||0300 12341000300 1234 212|
How do I make a complaint or give feedback?
If you wish to comment on the service you have received, both the council and the police have complaints and feedback forms: