Community Trigger

 

You can use the Community Trigger if you have reported three separate incidents within the past six months to the Police, the Council or your housing provider. You can activate the Community Trigger on behalf of someone else if you have their written consent.

To do this you need to contact the police non emergency number 101 and state you would like to activate a trigger and give details of the case. The Community Trigger is designed to ensure that there is a review where cases have been reported and no action has been taken. It is not a complaints procedure.

Please note: you will be asked for evidence of previous reports such as a reference number when making a request for a community trigger.

If your case meets these criteria you will be notified within five working days. Your case will be reviewed and recommendations may be made as to how the case can progress. This will be reported to you within ten working days of the review panel.

I don’t meet the criteria, what do I do now?

 

Anti-social behaviour (ASB) and hate incidents

 

If this is the first time you are reporting this issue or concern, you can report it by:

  • filling out our online anti-social behaviour reporting form by clicking on the blue button on the right of this page.
  • by calling the ASB Team on 0300 1234 232.
  • by contacting Devon & Cornwall Police using 101.
  • or, by reporting directly to your housing association, if you are a tenant of a social landlord.

Other useful contacts –

These are normally dealt with by Cornwall Council so if your concern is one of those listed below, please contact the Council on 0300 1234 100

Relevant department links below for the most direct response.

Dog Fouling

Civil Parking Enforcement

Fly Tipping on Council Land

Report Abandoned Cars

Noise Nuisance

 

How do I make a complaint or give feedback?

If you wish to comment on the service you have received, both the council and the police have complaints and feedback forms:

Cornwall Council Complaints 

Devon and Cornwall Police Complaints

 


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