New Service for rough sleeping

September 4th, 2019 by

Cornwall Housing Ltd (CHL), with funding from MHCLG via Cornwall Council are piloting a Navigator service and a Tenancy Sustainment Service for clients who are currently rough sleeping or who have been rough sleeping in the past.

Navigators will coordinate multiple services around a client and work with them intensively throughout their journey towards their goals. The Navigator role is much wider than housing aloneĀ  there will be a strong focus on health navigation as rough sleepers find it particularly difficult to access primary care and longer term treatments, as well as on addressing addiction, securing training, education or employment, tackling debt and budgeting issues, encouraging social inclusion and community participation and any other issue that has been identified as a barrier or challenge to securing and sustaining accommodation. Navigators will also be recruiting individuals for the new Homeless Health Peer Advocacy service (HHPA), which aims to assist clients to attend health appointments. The HHPA is an initiative which will be in partnership with Groundswell.

Tenancy Sustainment Officers can support former rough sleepers who move into other independent accommodation, including both social and private lets to maintain their tenancy, liaising with landlords and other agencies to ensure that they do not return to rough sleeping. This would be an indefinite service averaging 4 hours a week but allowing for flexibility. The Service would also operate Drop-In Surgeries, either at existing services or via telephone to enable former rough sleepers who do not require ongoing support but have a current issue (for example, loss of employment/health issues/debt or bills etc) to access support quickly in order to prevent tenancy breakdown.

Referrals will be accepted for both services from the SStS Hub; CRSOG; Outreach; Prevention & Engagement Team @ CHL; Nos Da Kernow.

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