Cornwall Housing and the Salvation Army Housing Association working in partnership to tackle homelessness

October 31st, 2019 by

St Austell’s FreshStart centre is now housing people who have been sleeping rough or would otherwise be homeless over the autumn and winter months thanks to Cornwall Housing and the funding secured by Cornwall Council.

The funding started on 1 October and runs for an initial period of six months, during which the centre at 24 Truro Road will be home to up to 18 people.

FreshStart will now provide a warm and secure home for people who have a history of sleeping on the streets or are at risk of homelessness.

“I’m very pleased that The Salvation Army Housing Association (saha) will be continuing our long-standing working relationship with Cornwall Housing to provide a home for people who have experienced homelessness or are at risk of homelessness at the FreshStart centre in St Austell”, said Hugh Symons of The Salvation Army Housing Association.

“People experience homelessness for a wide variety of reasons – from unemployment to relationship and family break-ups, and it can happen to people from all walks of life. The FreshStart centre will now be supporting people who are in this position to help them rebuild their lives.”

Nick Cross, Cornwall Housing Managing Director adds “Tackling the causes of rough sleeping and homelessness is complex and bringing together invaluable organisations like The Salvation Army Housing Association to keep centre opens in areas that need them most will support those that need somewhere safe to stay.”

“No one should have to sleep rough in Cornwall or anywhere else. We believe this dedicated service can help many people start to rebuild their lives.”

Cornwall Council is supporting the initiative following a successful bid for government funding to tackle rough sleeping.  Cornwall Council cabinet portfolio holder for homes Andrew Mitchell said “Tackling rough sleeping is a complex issue.  We need a co-ordinated multi-agency approach to help people who find themselves without a roof over their head.  This approach has proved to be effective with official figures showing a 46% reduction in the total number of rough sleepers recorded in Cornwall between November 2016 and December 2018.  We’ll continue to work with and support partners to introduce measures that will directly help people off the streets and provide them with accommodation and support.”


The Nominations Are…

October 29th, 2019 by

Coastline Housing Homeless Team has been nominated and short listed for a Markel 3rd Sector Care, Collaboration (Integration) Award in partnership with the Drug and Alcohol Action Team (DAAT). The nomination was for their work on the administration of Naloxone in the Coastline Housing Homeless service. The ceremony announcing the winner will take place on Friday the 6th December at London Marriott Hotel.

Coastline Housing and the DAAT have been working to support those who are rough sleeping, and experience complex needs such as drug and alcohol issues. In the past year, this service helped 1,117 people, and homes have been provided for over 4,500 families.

The use of Naloxone helps save lives in the event of an overdose, and by promoting its use they have helped encourage drug users to be open to engaging with treatment services and get support to address their behaviour.

All staff have been trained through the DAAT training program to be able to recognise signs of overdose and how to apply the key steps in saving lives. Their aim is to put these skills into their everyday work to help save lives and guide those though a positive road to recovery.

It is extremely rewarding to see the outcome of the work with Naloxone and what it has achieved. Since 2016, 41 people have been saved across complex needs supported housing providers and it is now being used in all 12 properties provided by the Coastline Housing Service. It is crucial that this work continues and it is great to see their achievements have been recognised.

Article by Chloe Crilly




A full Premises Closure Order

October 11th, 2019 by

A house at the centre of anti-social behaviour plaguing a Saltash street has been boarded up after joint work by Cornwall Council’s Anti-Social Behaviour Team and Devon & Cornwall Police.

A full Premises Closure Order for 91 Grenfell Avenue was granted at Bodmin Magistrates Court this week following a number of reports of crime, anti-social behaviour and disorder at the address involving both the tenant and associates attending the property.

Following the hearing, officers proceeded to the premises where the property was boarded up after the tenant had vacated. The premises will be closed for a period of three months and will allow local residents to enjoy their homes without feeling scared and intimidated.

Helen Toms from the Anti-Social Behaviour Team said: “The behaviour escalating from the address was totally unacceptable for local residents who had to endure a constant stream of visitors; many of whom were loud and disruptive as well as witness violent outbursts at the address causing many residents to fear for their safety and make changes to their lifestyle to reduce the impact from such behaviours.

“I accept that many people will have challenging times with in their lifetime, which we will work with and assist in finding an alternative lifestyle for them but to change they must make a commitment to change themselves guided by the many support services in the community.

“If this support and guidance is ignored we will act accordingly and proportionately in dealing with their behaviour to give confidence to the community by actively supporting those affected. ‘

Inspector Rupert Engley of Saltash police added: “I am delighted at the court’s decision to issue a full closure order on these premises. This legislation is not used lightly, and the case was only taken to court due to compelling evidence of drug misuse and anti-social behaviour linked to the address. Class A drug supply and use will always be dealt with robustly by Saltash police.

“The issue of this full closure order reflects the outstanding partnership work that has taken place between the police, Cornwall Council and local residents. Grenfell Avenue and the surrounding area are a lot safer now this property has been closed.

“We will continue to target drug dealers and premises involved in drug misuse, and work with our community to make Saltash a safer place for all.”

Residents are encouraged to report anti-social behaviour to the police by using the 101 number or by emailing, Cornwall Council on 0300 1234 232 or by calling CrimeStoppers anonymously on 0800 555 111


Harbour Housing in St Austell charity event

October 1st, 2019 by

We have chosen to support the Children’s Cancer and Leukaemia Group (CCLG) as the
grandson of a member of staff is currently going through some serious treatment.

Chester is two years old and has spinal astrocytoma so he regularly has to travel up to Bristol for

As an organisation we wanted to do what we could to support the family through this difficult time.
The family has asked that we share the money raised between themselves and CCLG so that the
event will support children and their families all across the country going through the same thing.

The planned event is a Bed Push which is taking place between Friday 29th November and
Sunday 1st December from the Tamar to Land’s End.

We hope to get groups and organisations all the way up and down the county to join us in pushing
the bed, cheering us on, and donating food and drink.

Although the total route is 87 miles, we are asking people along the way to commit to pushing for
just a small segment of that, with each leg stretching roughly 5 miles.

This is a mammoth challenge and we cannot do it alone so we are asking for your help:
Would you be able to commit to pushing for a segment of the route?

We hope that this will be a brilliant community event that will bring together groups, businesses
and organisations across the whole of Cornwall to help children with cancer, and we would love for
your organisation to be a part of it.

What we ask of bed-pushers is that they:
– Can walk 5 miles
– Are free on the weekend of the push
– Enjoy a challenge
– Can get to the designated meeting spot for their segment

We will provide safety wear, support vehicles, collection pots, food & drink, first aid provision and a
lot of support and encouragement.
If you think that this is something that your group would be interested in then please do get
in touch!

If you are unable to make the event there are still loads of ways to get involved, either through
donating, advertising or cheering us on along the route.

More information can be found on our website:


New Service for rough sleeping

September 4th, 2019 by

Cornwall Housing Ltd (CHL), with funding from MHCLG via Cornwall Council are piloting a Navigator service and a Tenancy Sustainment Service for clients who are currently rough sleeping or who have been rough sleeping in the past.

Navigators will coordinate multiple services around a client and work with them intensively throughout their journey towards their goals. The Navigator role is much wider than housing alone  there will be a strong focus on health navigation as rough sleepers find it particularly difficult to access primary care and longer term treatments, as well as on addressing addiction, securing training, education or employment, tackling debt and budgeting issues, encouraging social inclusion and community participation and any other issue that has been identified as a barrier or challenge to securing and sustaining accommodation. Navigators will also be recruiting individuals for the new Homeless Health Peer Advocacy service (HHPA), which aims to assist clients to attend health appointments. The HHPA is an initiative which will be in partnership with Groundswell.

Tenancy Sustainment Officers can support former rough sleepers who move into other independent accommodation, including both social and private lets to maintain their tenancy, liaising with landlords and other agencies to ensure that they do not return to rough sleeping. This would be an indefinite service averaging 4 hours a week but allowing for flexibility. The Service would also operate Drop-In Surgeries, either at existing services or via telephone to enable former rough sleepers who do not require ongoing support but have a current issue (for example, loss of employment/health issues/debt or bills etc) to access support quickly in order to prevent tenancy breakdown.

Referrals will be accepted for both services from the SStS Hub; CRSOG; Outreach; Prevention & Engagement Team @ CHL; Nos Da Kernow.

Safer Cornwall are a working partnership involving: