Safer Cornwall is encouraging communities to report

March 3rd, 2020 by

Safer Cornwall has developed pocket-sized information cards for Cornwall to encourage communities to report their concerns and also to highlight the support available.

The cards were initially designed following a request by Cornwall Councillors to encourage communities to report local community safety issues and also to demonstrate the wide range of help that is available. The cards provide information about how to access support for issues such as anti-social behaviour, domestic abuse and sexual violence, drugs and alcohol, reporting a crime, safeguarding, rough sleeping and waste issues.

Rob Nolan, Cornwall Councillor and Portfolio Holder for Environment and Public Protection said: “We want communities to tell us about their concerns and report these in the right way so that issues can be dealt with swiftly. The cards provide easy access to an array of contacts that means you do not have to be searching for the correct contact number or email address, you have it to hand when you need it.”

Simon Mould, Head of Community Safety and Localism said: “We want to build confidence in communities to report incidents and issues they are experiencing, so that the right agencies are informed and action can be taken. All reports make a difference and are treated confidentially and equally. Reports are also important in providing agencies with information on where to target resources and consider changes to services both immediately and in the longer term, to keep communities safe. If in doubt we encourage everyone to visit our Safer Cornwall webpage to raise the issue the correct way.

Alison Hernandez, Police and Crime Commissioner for Devon, Cornwall and the Isles of Scilly said: “Under-reporting of crime presents a multitude of problems. Unless police forces, Police and Crime Commissioners and Government departments have a good understanding of the levels of different types of crime it is very hard to know what resources, both in terms of policing and commissioned services for victims, to put in place.”

“On an individual case level it means perpetrators get away with it, victims go unrecognised, and the cycle of crime continues. Isolated communities are less likely to alert the people that can help victims to the fact that a crime has been committed – something that needs to change.”

Cards will be available through all Library and Information Services across Cornwall. Please also visit if you would like to download the information electronically or in a different format.

Safer Cornwall is a statutory partnership of public, voluntary, community and private organisations who come together to do all that they can to make Cornwall’s communities safer. We provide a co-ordinated response to community safety issues, drawing together all those organisations and people that can make a difference.


Safer St Austell acts on concerns raised in Charlestown

February 26th, 2020 by

Safer St Austell has been supporting Charlestown residents who have raised concerns regarding  anti-social behaviour within the village.

Safer St Austell and wider partners from across Cornwall Council have met on several occasions with the Parish Council representatives, local Cornwall Councillor and Keep Charlestown Safe Group, to listen to their concerns and provide action. Issues have been raised about perceived increases in the number of anti-social behaviour incidents and management of some of the licensed premises.

Following an initial meeting a review of incidents and crime types has been conducted by Cornwall Council’s Amethyst Team. The review has found that despite the perceived increase in anti social behaviour, Charlestown remains a low crime area. There has been a 12% reduction in reported Crime in the area (9 crimes), which is a greater reduction than the 3% seen across Cornwall. There has also been a significant reduction (-53%) in the number of reported Anti-Social Behaviour incidents in the area.

Police Inspector Edward Gard said: “I am pleased to see that the number of reported Anti-Social Behaviour incidents have reduced for Charlestown and will continue to review this and act accordingly.

To reassure residents, the Safer St Austell partnership has provided residents with clear information on who to report concerns to and the correct contact numbers, to encourage the reporting of incidents.

Councillor Tom French said: “We understand there have been difficulties with reporting to agencies and we want to make available to the community the many ways residents are able to contact services to report incidents and concerns. Reporting ensures the right agencies are informed and we are getting the correct response needed.

Partnership officers have met with residents to let them know that additional visits have been made by the Police Licensing Officer to all licensed premises across Charlestown to highlight the issues raised and ensure all License Conditions are being met, which has been the case. License Holders have also been asked to make sure that they share information with other licensed premise in the town when an individual is barred, so that any emerging problems are dealt with  promptly and collectively.

The Licensed premises are also supporting each other by providing information on changes they are making to reduce the impact of noise nuisance after their premises close, and bringing forward closing hours where possible. Premises also continue to have CCTV and security staff available where required and attend St Austell Pubwatch, which is a license holders meeting held to encourage sharing of best practice and issues. There has been a Licensing Review conducted by Cornwall Council for one licensed premise requested by the Parish Council which was completed in November.

Rob Nolan, Portfolio Holder for Neighbourhoods said: “It is important that we continue to work together in addressing local concerns and issues. I encourage all residents to report to the correct agency who can investigate and take action appropriately.”

The local Police Neighbourhood Team has also been involved with visits and continue to review any incidents thoroughly. Cornwall Council’s Anti-Social Behaviour Officer (ASB) continues to review ASB incidents and action warnings where evidence is available to enforce.

Simon Mould, Head of Communities Service, Cornwall Council said: “We continue to ensure resident concerns are listened to and acted on, by working together we can have a positive impact on communities and provide reassurance to residents by providing clear reporting routes.

Advice for residents and businesses:

  • Neighbour noise (e.g. loud music, barking dogs) can constitute a statutory nuisance

if this causes an unreasonable interference to the use and enjoyment of your home. Visit for further details, including how to make a complaint to the Cornwall Council’s Community Protection team. Telephone 0300 1234 212 Email

  • To find out more about alcohol and entertainment licences or report a licensing complaint please visit: Online Email
  • If people experience anti-social behaviour, email or call 101 for non-emergencies and in an emergency call 999.
  • If you have information about a crime you can also contact Crimestoppers anonymously on 0800 555 111.
Safer St Austell is affiliated to Safer Cornwall the statutory community safety partnership for Cornwall and provides a local multi-agency co-ordinated response to the issues that are identified by the partnership and the communities of St Austell. The partnership works to reduce and prevent crime, disorder and anti-social behaviour.

Working towards a multi-skilled workforce

January 30th, 2020 by

From the beginning of April 2019 Safer Cornwall have delivered 9 different training courses to up-skill staff in our partner agencies.


To date these 9 courses have led to 956 staff being trained in specific areas such as Basic Drug Awareness and Motivational Interviewing. These courses aim to train staff across our partner agencies to support people living with substance use and/or domestic abuse.

The picture below shows the number of courses run and the number of people trained in each course.





Criminal Behaviour Order obtained

November 8th, 2019 by

Criminal Behaviour Order obtained at court following a joint application by Cornwall Council‘s ASB Team and Devon & Cornwall Police #SaferStAustell

CBO – Order Poster – Kevin David WATSON – 06.11.19


Safer Falmouth Supports Community Awareness Days with Falmouth and Exeter Universities

October 10th, 2019 by

Safer Falmouth Partners and Student Community Wardens from both Falmouth & Exeter Universities have been out in the community this week to raise awareness amongst local residents and students of support available in the Town.

Run by Falmouth and Exeter Students’ Union (The Students’ Union) and funded by Falmouth University and the University of Exeter, the Community Wardens scheme promotes neighbourly behaviour and supports good community relations.

This collaborative approach helps students be active citizens within the community, encouraging positive relationships between long-term and student residents, as well as assisting the Town Council and other partners to improve the local environment and behaviour in residential areas.

The 2018 pilot saw student wardens patrol some of the most heavily populated student residential areas of Falmouth, with a particular focus on the Smithick Ward. It was a real success; students met with residents, listened to concerns, logged complaints, shared advice, and initiated campaigns. They also took part in community events and activities, including litter picking, fundraising activities, and supporting the local food bank.

The scheme is extending in 2019 to include some areas of Penryn and Mabe, with ten students in post.

Gwen Scolding, The Students’ Union Community Engagement Coordinator: “This is an exciting time for the Community Warden scheme. We’re looking forward to building on last year’s success by increasing our initiatives, reaching more areas, and by promoting a friendly and cohesive community for all that live, work and study in the locality.”

Residents can meet the 2019/20 Student Community Wardens, along with University representatives and partners from Safer Cornwall including the Police, Fire and Rescue Service, Town Council and Cornwall Council, when they begin their patrols on the upcoming Community Awareness Days on;

Wednesday 2 October, Thursday 3 October, and Wednesday 9 October in Falmouth and Thursday 10 October in Penryn.

To contact the Warden Scheme, email and to find out more visit


New Services

October 4th, 2019 by

The Navigators are currently working with 28 clients, 9 of whom are female, many of whom have been accommodated whilst on service, and all have been linked in with partner agencies- between Penzance and Launceston and many areas in between. Issues experienced by these individuals are complex and wide ranging, so the Navigators support them to gain the help that they need.

Tenancy Sustainment Officers (TSO) are currently working with 22 clients, 4 of whom are female, all are accommodated and are being supported to maintain this accommodation. Issues being experienced by these clients vary so the support level provided by TSO’s matches the needs of the individual. Accommodation ranges currently from temporary accommodation to private rented.

We are also in the process of setting up a Homeless Health Peer Advocacy (HHPA) service, which is where volunteers who have experienced homelessness are given training and then accompany rough sleepers to health appointments- we are having an event on Friday 18th October 10-1 at Truro Library Community rooms.



Suicide is the biggest killer of men under 45 in the UK.

August 15th, 2019 by

Screening of “Steve” Thursday 19th Spetmeber 19:30

The Director of the film (Ben Akers) made the film after his childhood best friend, Steve Yates, ended his life by suicide. In this documentary, Ben goes on a mission to look at why this is happening, and what men can do to help themselves. He begins by talking to Steve’s family, health professionals and ordinary men who are suffering – often in silence. From there he explores the solutions with people who are using their experiences to create positive change.

I went to the premier in Bristol a few months ago and it’s a very moving, powerful film that also focuses on the ways we can all help ourselves to be mentally fit.

Ben will be at the screening and will host a discussion after the screening. I hope that many of you will be able to join us.

Being in Falmouth, this also provides the opportunity to lead into the next Towards Zero event which will be at the Princess Pavilion, Falmouth on Thursday 10th October from 17:30, as well as to informally discuss suicide, safer Falmouth and how we collectively take this work forward.



Summer Spend in Cornwall and Join the Tempo Team

July 7th, 2019 by

Spending your summer holiday in Cornwall? Don’t forget to pack your Time Credits because there are loads of great attractions across the county which now accept Time Credits, here are just a few…..

Tate St Ives

Tate St Ives won the Art Fund Museum of the Year 2018, the largest and most prestigious museum prize in the world! Come and see why!

Offer- 2 Time Credits=General Admission

 Minack Theatre

The Minack Theatre is a unique theatre perched on the cliffs high above the Atlantic ocean.  There is a full programme of drama, musicals and opera every summer, together with music, comedy and story-telling. This is open-air theatre at its best, but beware the British weather- come armed with  sunscreen and a raincoat just in case!

Tickets are available for most shows so check out the website and contact the Minack Theatre Box Office on 01736 810181 or email

Offer-2 Time Credits per performance, 1 Time Credit for story telling 1 Time Credit for visit of site (no show).

Cornish Seal Sanctuary

Enjoy a family day out at the Seal Sanctuary. The Sanctuary is set in the picturesque Helford Estuary, by the beautiful village of Gweek in Cornwall. The Seal Sanctuary are a Rescue, Rehabilitation, and Release centre for seals, and most seasons they rescue over 60 pups.

Offer: 3 Time Credits for general admission

Jubilee Pool

The UK’s biggest and most celebrated sea water lido. Built in 1935, a beautiful Art Deco jewel on Penzance’s Promenade and the perfect place for all ages to swim safely in fresh sea water. The pool re-opens to Time Credit Members on 27th July 2019.

Offer- 1 Time Credits for a general swim 1 Time Credit Deck chair hire!

Cornwall has a large a growing network of Spend Partners including 15 Leisure Centres and  9 cinemas for rainy days. Check

for all the offers to make the most of your summer holiday in Cornwall.



Safe Space for Women and Girls at Boardmasters

July 7th, 2019 by

The Women’s Centre Cornwall is hosting a Safe Space for Women and Girls at Boardmasters 2019, to prevent and respond to sexual assault at the festival.

This will be delivered with the support of Boardmasters, Safer Cornwall, the OPCC and a bank of volunteers from the Domestic Abuse & Sexual Violence, Drug & Alcohol and Children and Young People’s services; providing education, safety information and disclosure facilities for women and girls, primarily, with additional provision for men and boys.

The Safe Space will be situated next to the main welfare tent, offering a chill out, meeting and vanity area for women and girls to come and get ready, with a group of specialist professionals providing awareness and safety information around sexual assault and harassment, as well as encouraging peer on peer support.

In the event of a sexual assault, there will be disclosure cabins and specialised staff to document the disclosure and respond to the needs of the victim, whether that be reporting to the police, attending the SARC or merely offering a safe space to be, to access support.

The multi-agency team will have a significant presence throughout the festival, over a 24hr rota, offering outreach support in collaboration with Addaction workers and Festival Angels. Safer Cornwall, in collaboration with the Women’s Centre Cornwall, will be providing safeguarding refresher training to the festival staff and security, and providing all staff with a sexual assault protocol; facilitating a robust, consistent and simple process for everyone to refer to and follow.

Boardmasters are supporting this initiative and, in conjunction with the Women’s Centre and Safer Cornwall, will be delivering a substantial communications campaign; encouraging all festival goers to support, safeguard and educate their peers and the wider festival community about the prevalence of sexual assault and how to stay safe.

#no excuse                                                                 #don’t be a bystander


Cornwall County Police Headquarters – opening ceremony

February 8th, 2019 by

On Monday 28 January 2019 the Lord Lieutenant of Cornwall officially opened Bodmin police station as police headquarters for Cornwall and Isles of Scilly.

Around 50 former police officers joined Chief Constable Shaun Sawyer, PCC Alison Hernandez, Cornwall Commander Chief Superintendent Jim Pearce and members of the public and politicians to watch a plaque being unveiled to commemorate the opening.



The dedication comes ahead of a £13m investment in the police estate in Cornwall, funded by the Office of the Police and Crime Commissioner and will significantly improve facilities for staff and members of the public and see the creation of a substantial new custody facility.

For more information click here





Safer Cornwall are a working partnership involving: