Safer St Austell acts on concerns raised in Charlestown

26 February 2020 Posted by

Safer St Austell has been supporting Charlestown residents who have raised concerns regarding  anti-social behaviour within the village.

Safer St Austell and wider partners from across Cornwall Council have met on several occasions with the Parish Council representatives, local Cornwall Councillor and Keep Charlestown Safe Group, to listen to their concerns and provide action. Issues have been raised about perceived increases in the number of anti-social behaviour incidents and management of some of the licensed premises.

Following an initial meeting a review of incidents and crime types has been conducted by Cornwall Council’s Amethyst Team. The review has found that despite the perceived increase in anti social behaviour, Charlestown remains a low crime area. There has been a 12% reduction in reported Crime in the area (9 crimes), which is a greater reduction than the 3% seen across Cornwall. There has also been a significant reduction (-53%) in the number of reported Anti-Social Behaviour incidents in the area.

Police Inspector Edward Gard said: “I am pleased to see that the number of reported Anti-Social Behaviour incidents have reduced for Charlestown and will continue to review this and act accordingly.

To reassure residents, the Safer St Austell partnership has provided residents with clear information on who to report concerns to and the correct contact numbers, to encourage the reporting of incidents.

Councillor Tom French said: “We understand there have been difficulties with reporting to agencies and we want to make available to the community the many ways residents are able to contact services to report incidents and concerns. Reporting ensures the right agencies are informed and we are getting the correct response needed.

Partnership officers have met with residents to let them know that additional visits have been made by the Police Licensing Officer to all licensed premises across Charlestown to highlight the issues raised and ensure all License Conditions are being met, which has been the case. License Holders have also been asked to make sure that they share information with other licensed premise in the town when an individual is barred, so that any emerging problems are dealt with  promptly and collectively.

The Licensed premises are also supporting each other by providing information on changes they are making to reduce the impact of noise nuisance after their premises close, and bringing forward closing hours where possible. Premises also continue to have CCTV and security staff available where required and attend St Austell Pubwatch, which is a license holders meeting held to encourage sharing of best practice and issues. There has been a Licensing Review conducted by Cornwall Council for one licensed premise requested by the Parish Council which was completed in November.

Rob Nolan, Portfolio Holder for Neighbourhoods said: “It is important that we continue to work together in addressing local concerns and issues. I encourage all residents to report to the correct agency who can investigate and take action appropriately.”

The local Police Neighbourhood Team has also been involved with visits and continue to review any incidents thoroughly. Cornwall Council’s Anti-Social Behaviour Officer (ASB) continues to review ASB incidents and action warnings where evidence is available to enforce.

Simon Mould, Head of Communities Service, Cornwall Council said: “We continue to ensure resident concerns are listened to and acted on, by working together we can have a positive impact on communities and provide reassurance to residents by providing clear reporting routes.

Advice for residents and businesses:

  • Neighbour noise (e.g. loud music, barking dogs) can constitute a statutory nuisance

if this causes an unreasonable interference to the use and enjoyment of your home. Visit www.cornwall.gov.uk/noise for further details, including how to make a complaint to the Cornwall Council’s Community Protection team. Telephone 0300 1234 212 Email publicprotection@cornwall.gov.uk

  • To find out more about alcohol and entertainment licences or report a licensing complaint please visit: Online cornwall.gov.uk Email licensing@cornwall.gov.uk
  • If people experience anti-social behaviour, email 101@dc.police.uk or call 101 for non-emergencies and in an emergency call 999.
  • If you have information about a crime you can also contact Crimestoppers anonymously on 0800 555 111.
Safer St Austell is affiliated to Safer Cornwall the statutory community safety partnership for Cornwall and provides a local multi-agency co-ordinated response to the issues that are identified by the partnership and the communities of St Austell. The partnership works to reduce and prevent crime, disorder and anti-social behaviour.
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Research & Information Officer, Amethyst, Community Safety Team

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Safer Cornwall are a working partnership involving: