Covid-19 Support and Information in Newquay

We have collated some useful links and information below to assist the local community during the Covid-19 outbreak;

Community Safety

For reporting crime and anti-social behaviour contact the police by calling 101 or emailing 101@dc.police.uk – in an emergency dial 999

Devon and Cornwall Police Covid-19 advice;
devon-cornwall.police.uk/advice/covid-19-coronavirus/ and FAQ’S 

If you are experiencing domestic abuse or to find out more on how to help someone you are worried about visit our dedicated Covid-19 DASV support page 

Community

Newquay Covid-19 Mutual Aid Facebook Group;
‘Covid-19 Mutual Aid Newquay’

Volunteer Cornwall local community information and support;

Restormel Families Community Development Worker

Newquay Town Council support and advice;

Newquay Town Council Covid-19 response

Food

A directory of food delivery services can be found on the Visit Newquay site;
Visit Newquay Directory

Volunteer Cornwall’s ‘Flu Friends’ can help you with food deliveries and prescription collection. To request help email requestforhelp@volunteercornwall.org.uk or phone 01872266988

Homelessness

If you see someone sleeping rough you can contact Streetlink via www.streetlink.org.uk or 0300 500 0914 (or 999 if they need urgent medical assistance). If you are sleeping rough and need help, contact the Cornwall Housing Options Team on 0300 1234 161

Housing and benefits

Cornwall Housing support;
Cornwall Housing

Citizens Advice Covid-19 Support;
Citizens Advice

For advice on benefits;
Cornwall Council – Advice on benefits

Volunteering

If you would like to volunteer to help those who are in need of support during this time, visit volunteercornwall.org.uk/coronavirusvolunteer

Further advice

The latest advice and and information from Cornwall Council can be found here

For further information and guidance relating to community safety and Covid-19 click here


Working locally to improve community safety

Newquay Safe facilitates and supports a coordinated multi-agency approach to community safety issues to improve feelings of safety and public reassurance, reduce the risk of harm to the community and protect vulnerable groups.

Newquay Safe has been established since 2002. Originally the partnership was focused on evening and night time economy issues but due to changes with priorities for the town the partnership has adapted to address wider community safety issues. It works in partnership to address concerns outlined in the Delivery Plan, which is based on the evidence presented in the previous Newquay Town Profile, feedback from the Residents Survey and emerging concerns.

Newquay Safe has identified the following community safety priorities for the Town:

  • Dangerous Drug Networks
  • Shoplifting
  • Street drinking
  • Night time and evening economy issues
  • Homelessness
  • Water Safety

Our Delivery Plan will also support Safer Cornwall’s priorities which are; Domestic Abuse and Sexual violence and Alcohol-Related Harm.

Newquay Safe Delivery Plan

What we have achieved so far

Newquay Safe have funded anti-drink spiking kits to licensed premises across Newquay and provided information on how to use them and the support staff need to provide, to anyone who suspects their drink has been spiked. Newquay does not have an issue with drink spiking however this project has shown to be successful in Devon as a deterrent. The project also means that potential victims are supported immediately, a result is instant which supports evidence collection.


Ahead of the school holidays, in partnership with the Missing and Child Exploitation Group, we completed a multi-agency walkabout visiting over 20 different businesses in the town to raise awareness of child exploitation and how to report any signs.


Newquay Safe held a large multi-agency meeting in the July following concerns raised by partners; but also residents, of illegal overnight parking of campervans at Little Fistral, Newquay. The meeting included; Devon & Cornwall Police, Cornwall Council Environmental Team, Parking Enforcement Team, ASB Team, Cornwall Fire & Rescue Service, Town Council and RNLI. We ensured waste issues were addressed swiftly with maintenance repairs completed, additional multi-agency patrols took place with Police and our Civil Enforcement Team issuing penalty notices where applicable, bins were appropriately replaced, additional collections of waste were introduced, media releases provided to residents on action being taken and reporting information.


In November Newquay  launched the new Domestic Abuse and Sexual Violence campaign for Cornwall, with the theme this year being businesses. Newquay Safe in partnership with Safer Futures approached hairdressers, barbers and nail salons to encourage them to support the campaign and attend future training. The aim of the campaign was to generate conversation and provide those using these premises to seek support, by taking away discrete merchandise which provided them with contact information should they require this.


AirBnB visits were conducted by Cornwall Fire & Rescue Service to provide Home Fire Safety Checks but also to raise awareness of modern slavery and report any concerns to the Police. Awareness information was provided by Devon & Cornwall Police.

If you would like to find out more about Newquay Safe please contact communitysafety@cornwall.gov.uk

Latest news for Newquay Safe:

Truro Domestic Abuse and Sexual Violence Awareness Campaign

Newquay safe calls on residents to report concerns at towan headland

Newquay safe issues reminder to parents

Advice for residents and businesses

If you see someone sleeping rough you can contact Streetlink via www.streetlink.org.uk or 0300 500 0914 (or 999 if they need urgent medical assistance). Individuals sleeping rough can contact the Cornwall Housing Options Team on 0300 1234 161 or drop into an Information Service (formerly called One Stop Shop).

If people experience anti-social behaviour, email 101@dc.police.uk or call 101 for non-emergencies and in an emergency call 999.

If you have information about a crime you can also contact Crimestoppers anonymously on 0800 555 111.

For concerns about rubbish such as glass and needles on the street, call Cornwall Council Refuse and Recycling on 0300 1234 141 or email refuseandrecycling@cornwall.gov.uk

More information on Newquay Safe here

 

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Safer Cornwall are a working partnership involving: