Covid-19 Support and Information in Penzance

We have collated some useful links and information below to assist the local community during the Covid-19 outbreak;

Community Safety

For reporting crime and anti-social behaviour contact the police by calling 101 or emailing – in an emergency dial 999

Devon and Cornwall Police Covid-19 advice; and FAQ’S 

If you are experiencing domestic abuse or to find out more on how to help someone you are worried about visit our dedicated Covid-19 DASV support page 


Penzance Covid-19 Mutual Aid Facebook Group;
‘Covid-19 Mutual Aid Penzance’


A directory of food delivery services can be found on the Plastic Free Penzance site;
Penzance Updated Covid Delivery Directory

For home delivered meals in Penzance;
Pengarth Day Centre Meal Delivery Service

Volunteer Cornwall’s ‘Flu Friends’ can help you with food deliveries and prescription collection. To request help email or phone 01872266988


If you see someone sleeping rough you can contact Streetlink via or 0300 500 0914 (or 999 if they need urgent medical assistance). If you are sleeping rough and need help, contact the Cornwall Housing Options Team on 0300 1234 161

Housing and benefits

Livewest Housing Support;

Citizens Advice Covid-19 Support;
Citizens Advice

For advice on benefits;
Cornwall Council – Advice on benefits


If you would like to volunteer to help those who are in need of support during this time, visit

Further advice

The latest advice and and information from Cornwall Council can be found here

For further information and guidance relating to community safety and Covid-19 click here

Our aim

Our aim is that Penzance is a place where the people who live, work and visit here feel safe and are safe. Safer Penzance strives to achieve this through partners working together to tackle crime, alcohol, drugs, anti-social behaviour and their impacts. We provide a  multi-agency response, directly involving local organisations and community groups. We have enjoyed a hugely successful 2019 with notable reductions in crime (-13%) and anti-social behaviour (-18%) in the town.

The links above are to the 2019/20 Delivery Plan for Safer Penzance and 2019 Town Profile. The Town Profiles are produced annually, alongside the Cornwall-wide Strategic Assessment, and they describe crime, anti-social behaviour and other local issues for the town. The Delivery Plan then is sets out what partners have agreed to undertake to mitigate these issues. The full Strategic Assessment can be viewed here.

Figures for 2018/19

In 2019, the total volume of crime had reduced by 13% (-224 offences) when compared with the previous 12 months. This reduction is much greater than that seen across Cornwall and the other large towns (-2% and -4% respectively);

Mazey Day
• Penzance sees greater rates of offences for crimes such as public order and drug offences, the latter of which is linked to possession rather than trafficking and is a reflection of proactive policing around drugs in the town

• Rates of violent crime and acquisitive crime are consistent with or lower than the average seen across other large towns in Cornwall. There has, however, been an increase in non-dwelling burglary

Penzance is the only town in Cornwall to see a substantial drop in violence with injury (-25%) and the increase in violence without injury (+8%) is in line with other towns.

See what we are doing locally in Penzance

Over the last 12 months Safer Penzance has achieved and implemented the following:

  • Employed a full time ASB caseworker for the town which has paralleled a reduction in ASB after a variety of enforcement actions in partnership with the police
  • Provided regular outreach work in the town from We Are With You, Breadline and Cornwall Housing to achieve positive housing outcomes for rough sleepers and support for those with problematic drug and alcohol use
  • Provide ongoing engagement with businesses through work with the Business Improvement District (BID)
  • Hosted a shoplifting prevention event for local businesses
  • Held weekly public ASB drop-in sessions
  • Supported National Hate Crime Awareness week with a bespoke one day hate crime drop in center
  • Held domestic abuse drop-ins at the Job Centre with professionals from First Light
  • Supported the ‘Redeem Our Communities’ event at St Johns Hall to build relationships between support agencies and the public and establish community led action groups
  • Supported the Cornwall Learning Partnership in their setting up of the ‘Your Way’ Youth Advice Centre at the Citizen’s Advice Building on Wednesdays and Fridays
  • Engaged with local businesses in the town to support the National 16 Days of Activism against Gender-based Violence with 12 businesses signing the campaign pledge and agreeing to be a ‘safe space’ for those experiencing abuse to come and be supported with signposting to services

In the next 12 months we have planned;

  • Work with Public Health to support the prevention of suicide by offering training to professionals and local voluntary sector groups
  • A  ‘Sleep Out’ event to raise money and awareness of local services and the difficulty facing those who are sleeping rough on our streets
  • Continued support of youth services and the Local Family Partnerships to improve Penzance’s provision for its Young People

    Jubilee Pool


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Safer Cornwall are a working partnership involving: